UNBC email and account information


Once you have submitted your application and our office has completed an initial review, you will receive an email from our Information Technology Services (ITS) office with instructions on how to access your UNBC account and mailbox.

Tip: If you have not received an invitation to access your account, check your spam folder and contact us if you cannot find it:

Use your UNBC email address to:

  • Receive a decision on your admission application
  • Update us on the status of your decision
  • Send attachments (like transcripts, statement of intent, etc.), to our Admissions team
  • Access important emails from our UNBC Admissions team, as well as pertinent messages designed for all UNBC students

Coming Soon

In the future, we anticipate enhancements to this service will include access to apply for awards and make payments. Currently, applicants must be admitted to access these resources.

Tips and troubleshooting

Forwarding your UNBC email

If you are not regularly checking your UNBC email account, we recommend setting up email forwarding to an email address you do check regularly. Visit the email forwarding knowledgebase article for instructions.

Note that we will expect you to reply from your UNBC email account, particularly when you are sending attachments. 

Forgot your account password?

Visit the IT Services website for information on how to reset your password.

Make sure UNBC emails aren’t being filtered as spam or junk mail by your email provider

We recommend ensuring that UNBC email addresses are not being blocked by your email provider or filtered to your junk/spam folder. Below, you can find information for common email providers:

Gmail: https://support.google.com/mail/answer/1366858

Outlook/Hotmail: https://support.microsoft.com/en-us/office/block-or-allow-junk-email-set...

iCloud: https://support.apple.com/en-us/HT202315

Yahoo: https://help.yahoo.com/kb/SLN28056.html