The Administrative Assistant Professional Certificate program provides students with the education they need to earn their Certified Administrative Professional (CAP®) designation. The CAP® designation is an industry recognized professional certification for the office and administrative profession, which encompasses all areas of today’s office support roles and responsibilities.
By taking the Administrative Assistant Professional Certificate, you will develop the skill set to work as an office and administrative professional, while earning the required knowledge to take your CAP® exam and earn your CAP® designation.
Introduction to Computing Systems in the Workplace
This program is designed for individuals who wish to work as an administrative assistant. It provides foundational knowledge of computer systems and training in the most popular office productivity tools in the Microsoft® Office Suite. This includes an introduction to Word®, Excel®, PowerPoint® and Outlook®.
This course provides basic skills in written and oral business communication. It also covers how to effectively organize and deliver written and orally presented business reports. Topics covered in this course include: communication skills, identify your personal communication style, understand individual differences and similarities, improve business-writing process including emails, memos, letters, and other daily writing.
Record Management Fundamentals
This course teaches participants foundational best practices in records management including developing naming conventions, file classification plans, records retention schedules and standard operating procedures to manage the access, storage and disposal of records. Developing these practices reduces operating costs for an organization by making the desired information easy to access, use and account for allowing organizations to focus on achieving mandates and visions rather than being encumbered by inconsistent or undefined process.
Students will learn how to establish priorities and self-evaluate their own time usage. Topics include how to say no (nicely), avoiding distraction and managing overload.
This workshop will discuss the fundamentals of managing travel for others. Topics include laying out the itinerary, working with a travel agency, and preparing the traveler before, during, and after a trip.
Minute Taking & Meeting Planning
This course covers fundamental aspects of managing a meeting right from the planning stage through to follow-up. Participants will be introduced to the responsibility of the office minute taker, covering all the aspects of what to expect before, during and after the meeting. Participants also learn about the different types of meetings and ways to take down minutes.
Human Resources Management Fundamentals
This is an introduction includes general knowledge about HR functions in an organization, recruitment and selection, job descriptions, performance appraisal, training and development, occupational health and safety. The course places particular emphasis on the practical application of HR policies and procedures, on employees' relationship to management and management’s responsibilities to employees.
Financial Accounting Basics
This course provides learners with introductory accounting knowledge and an understanding of financial statements. Participants are introduced to basic accounting principles, accounting concepts, and accounting terminologies, such as revenues, expenses, assets, liabilities, income statements, balance sheets, and statement of cash flows. In addition, students learn about accounting debits and credits through the analysis of record transactions.
Teach this Certificate
UNBC Continuing Studies is looking for additional instructors to facilitate courses in our Administrative Assistant Professional Certificate (AAPC).
Instructors provide their own curriculum while following UNBC’s existing course descriptions and learning outcomes detailed above.
Continuing Studies instructors are hired on a contract basis and compensation is based on their knowledge of the skills being taught and their experience facilitating adult education. Instructors may facilitate one course or multiple. These courses are currently offered virtually.
Interested? Please email your resume and cover letter to Laurel Bai at UNBC Continuing Studies: email@example.com. Don’t forget to include the AAPC course(s) you would like to facilitate.
We thank everyone for their interest but only those considered for an interview will be contacted.