Administrative Assistant Professional Certificate - Virtual Delivery

administrative assistant certificate course prince george

The Administrative Assistant Professional Certificate program provides students with the education they need to earn their Certified Administrative Professional (CAP®) designation. The CAP® designation is an industry recognized professional certification for the office and administrative profession, which encompasses all areas of today’s office support roles and responsibilities. 

By taking the Administrative Assistant Professional Certificate, you will develop the skill set to work as an office and administrative professional, while earning the required knowledge to take your CAP® exam and earn your CAP® designation.

Eight courses are offered:

Introduction to Computing Systems in the Workplace
October 21, 22, 23, 2021
1:00pm - 5:00pm
This program is designed for individuals who wish to work as an administrative assistant. It provides foundational knowledge of computer systems and training in the most popular office productivity tools in the Microsoft® Office Suite. This includes an introduction to Word®, Excel®, PowerPoint® and Outlook®.

Business Communications
November 4, 5, 6, 2021
9:00am - 1:00pm
This course provides basic skills in written and oral business communication. It also covers how to effectively organize and deliver written and orally presented business reports. Topics covered in this course include: communication skills, identify your personal communication style, understand individual differences and similarities, improve business-writing process including emails, memos, letters, and other daily writing.

Time Management
November 19, 2021
9:00am - 1:00pm
Students will learn how to establish priorities and self-evaluate their own time usage. Topics include how to say no (nicely), avoiding distraction and managing overload. 

Travel Planning
November 20, 2021
9:00am - 1:00pm
This workshop will discuss the fundamentals of managing travel for others. Topics include laying out the itinerary, working with a travel agency, and preparing the traveler before, during, and after a trip.

Minute Taking & Meeting Planning
November 26 + 27, 2021
9:00am - 1:00pm
This course covers fundamental aspects of managing a meeting right from the planning stage through to follow-up. Participants will be introduced to the responsibility of the office minute taker, covering all the aspects of what to expect before, during and after the meeting. Participants also learn about the different types of meetings and ways to take down minutes.

Human Resources Management Fundamentals
December 9, 10, 11, 2021
9:00am - 1:00pm
This is an introduction includes general knowledge about HR functions in an organization, recruitment and selection, job descriptions, performance appraisal, training and development, occupational health and safety. The course places particular emphasis on the practical application of HR policies and procedures, on employees' relationship to management and management’s responsibilities to employees.

Record Management Fundamentals
January 13, 14, 15, 2022
9:00am - 1:00pm
This course teaches participants foundational best practices in records management including developing naming conventions, file classification plans, records retention schedules and standard operating procedures to manage the access, storage and disposal of records. Developing these practices reduces operating costs for an organization by making the desired information easy to access, use and account for allowing organizations to focus on achieving mandates and visions rather than being encumbered by inconsistent or undefined process.

Financial Accounting Basics
January 27, 28, 29, 2022
1:00pm - 5:00pm
This course provides learners with introductory accounting knowledge and an understanding of financial statements. Participants are introduced to basic accounting principles, accounting concepts, and accounting terminologies, such as revenues, expenses, assets, liabilities, income statements, balance sheets, and statement of cash flows. In addition, students learn about accounting debits and credits through the analysis of record transactions.

Virtual Classroom
Fall 2021/Winter 2022
Date & Time:
21 Oct 2021 to 29 Jan 2022
  • Course 1: Intro to Computing Systems in the Workplace
  • Course 2: Business Communications
  • Course 3: Time Management
  • Course 4: Travel Planning
  • Course 5: Minute Taking & Meeting Planning
  • Course 6: Human Resources Management Fundamentals
  • Course 7: Record Management Fundamentals
  • Course 8: Financial Accounting Basics
Registration Deadline:
October 10, 2021

Course Prerequisites

Registrants must have Grade 12 equivalency, or been in the workforce for more than one year, be able to use a calculator and have basic computer knowledge.


Teach this Certificate

UNBC Continuing Studies is looking for additional instructors to facilitate courses in our Administrative Assistant Professional Certificate (AAPC).

Instructors provide their own curriculum while following UNBC’s existing course descriptions and learning outcomes detailed above.

Continuing Studies instructors are hired on a contract basis and compensation is based on their knowledge of the skills being taught and their experience facilitating adult education. Instructors may facilitate one course or multiple. These courses are currently offered virtually.

Interested? Please email your resume and cover letter to Stacey Linton at UNBC Continuing Studies:  Don’t forget to include the AAPC course(s) you would like to facilitate.  

We thank everyone for their interest but only those considered for an interview will be contacted.