Business Communications - Virtual Delivery

Business Communications Course at unbc

The Business Communications course provides basic skills in written and oral business communication. It also covers how to effectively organize and deliver written and oral-presented business reports. 

This course is being delivered virtually with live instruction and interaction.


Topics include:

  • communication skills
  • identifying your personal communication style
  • understand individual differences and similarities
  • improve business-writing process including emails, memos, letters, and other daily writing

Learning Outcomes

  • Understand the importance of becoming an effective business communicator in today’s changing workplace
  • Identify personal styles and preferred methods of communicating
  • Explain professionalism in the workplace
  • Create a variety of business documents using appropriate format, tone, and style
  • Examine the traditional formats of memos and letters for business correspondence
  • Explain the pros and cons of e-mail and how to use it professionally
  • Develop a conversational tone and use positive and courteous language
  • Revise messages to achieve conciseness, clarity, and impact
  • Revise messages to achieve visual persuasiveness
  • Describe effective techniques for proof-reading documents
  • How to deal with negative situations quickly and appropriately
Location:
Virtual Classroom

Course Requirements

Students must have a computer with webcam in order to attend class and participate in exercises and knowledge checks.

Details

Course Cancellations

Please note that courses may be cancelled at any time due to low enrolment. Upon cancellation, registrants will receive a full refund.