Supervisor Fundamentals Course: Planning, Making Decisions and Problem Solving - Virtual Delivery

Every good supervisor must know how to solve problems. This course delves into the different techniques required for discovering, analyzing, and solving problems in the workplace. You will explore decision-making as a cognitive process with various results and solutions and discover how to deconstruct a decision to find the best solution, how to involve key stakeholders in the decision-making process, and how to overcome obstacles towards achieving desired results.

This course is being delivered virtually with live instruction and interaction. It can be taken on its own or as a component of the Supervisor Fundamentals Certificate.

Learning Outcomes

  • Determine how to discover, analyze, and solve problems
  • Develop strategies for selecting the optimal solution
  • Discover strategies for involving key stakeholders in the decision-making
  • Discover key strategies for overcoming workplace obstacles

Course Requirements

Students must have a computer with webcam in order to attend class and participate in exercises and knowledge checks.

Details

Course Cancellations

Please note that courses may be cancelled at any time due to low enrolment. Upon cancellation, registrants will receive a full refund.