ITS Maintenance Digest - Week of January 1st to January 7th

January 3, 2023

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the Student Portal (Ellucian Experience), our.unbc. ca for Employees, support.unbc.ca and on unbc.ca /its.  Please see one of these locations for maintenance notices.

ITS Maintenance Notice: Thursday, January 5th  || Time: 10:00pm – 4:00am

Linux Host Maintenance

  • All Linux hosts are impacted

ITS Advanced Maintenance Notice: Monday, January 9th  || 8:00pm

SharePoint Farm Patching: All Internal SharePoint sites require patching and will be unavailable.

  • Our.unbc.ca
  • Bog.unbc.ca
  • Please note that this maintenance does not involve SharePoint Online (Teams/OneDrive) environments

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.