ITS Maintenance Digest - Week of March 5th to March 11th

March 7, 2023

ITS Maintenance/Information for this week:


This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), our.unbc. ca for Employees, and on /its. Please see one of these locations for maintenance notices.

ITS Advanced Maintenance Notice: Saturday, March 18th || Time: 7:00am to 7:00pm 

Banner Upgrade - Systems Unavailable during this maintenance:

  • Banner Admin Pages – BANPROD, BPREPROD, BQAWEEK
  • UNBC Online Services (Student, Alumni and Employee)
  • Ellucian Experience/Student Portal
  • UNBC Password Management Services
  • UNBC Online Phone List
  • FAST
  • Argos

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email:
  • Web:
  • Customer Support Portal:
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.