ITS Maintenance Notice: Windows Server Maintenance - Wednesday, April 13th & Thursday, April 14th || Time: 10:00pm – 4:00am

April 13, 2022

ITS Maintenance Notice: Wednesday, April 13th & Thursday, April 14th || Time: 10:00pm – 4:00am

Windows Server Maintenance: All Windows Servers are impacted

Note: Users will experience occasional service interruptions.

  • Learn & Banner will remain online
  • FAST access may be intermittent during this window
  • Student Portal will have service interruptions
  • Virtual Desktop will have connection interruptions

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.