UNBC Information Technology Services is dedicated to providing customer service and computer support to all UNBC students and employees.

Multi-factor authentication: Purchasing a new mobile device?

Your mobile device has to be registered in order for the multi-factor authentication to work with your mobile device. If you go and purchase a new phone, download the Microsoft Authenticator app and add your account, it wont work as it needs to be registered.

Please contact the IT Service Desk when you purchase a new mobile device so that we can remove and add your new device.