COVID-19 Re-Open Update - Jan. 19, 2022

January 19, 2022
NSC Track

As per the amended order issued by B.C.’s Provincial Health Officer (PHO), the Charles Jago Northern Sport Centre will re-open Thursday, January 20, 2022 at 5:30am.

FITNESS and RECREATION

Drop-in group fitness classes, registered programs and Recreation North activities will resume Monday, January 24.  There may be cancellations and moves as we adjust per the space capacity limits.  Stay tuned to our website for updates. 

Members do not have to make an advance booking to work out. However, space capacity limits have returned. We will be posting maximum capacity outside each space and monitoring to ensure compliance.  Please be kind and patient with each other as we navigate this together.

All COVID-19 health and safety protocols remain such as equipment cleaning (before and after use), mask wearing in public spaces, vaccine passports and physical distancing where possible. Although masks are not required when actively exercising, they are recommended.

MEMBERSHIP AND LOCKER RENTALS

Members will receive a refund/credit on their account or have their membership and locker rental expiry date extended. This refund/credit is based on the December 23, 2021 to January 20, 2022 closure.

For members who pay for their membership and locker rental by pre-authorized debit (PAD), through their bank:

  • PAD monthly payments for February 2022 are scheduled to be charged from bank accounts, unless a cancellation or hold request is made by January 20, 2022, end of day.
  • Due to the timing of the re-open notice, cancellation and hold requests made between January 21 and February 15, 2022, will be honoured, for back dating as of December 23, 2021, provided there were no visits during our open dates. Applicable refunds will be processed after February 9, 2022.
  • Cancellation and hold requests made after February 15, 2022, will be processed as per normal and will apply as of the April 1 PAD, or later.
  • If you signed up for a registered program, the fee will be pro-rated to reflect the shortened schedule, unless a cancellation or hold request is made.

For general inquiries and membership hold/cancellations, please email nsc-operations@unbc.ca.  Include your full name, address and applicable household members and details.

Thank you for your patience and we look forward to seeing you!