Submit a web request

Please complete the form below to submit a web support request for the UNBC website.

A ticket will be generated in our support system and our team will be in touch with you soon regarding your request.

Alternatively, you can email us at support@unbc.ca.

This email address will be used for all correspondence regarding your request.
Note: web requests are prioritized based on urgency so we can best meet our service level requirements. You will be notified if we are not able to complete your request by the date specified.
Please use Microsoft OneDrive to upload the files we will need to complete your request. Provide us with the link to the files above, ensuring that access to 'Anyone with the link' is enabled in the link settings.
How to share files in Microsoft OneDrive
People profiles

Profile details

Create or update a faculty profile
(BSc, MSc, PhD)
(e.g. www.unbc.ca/geography, www.unbc.ca/nres-graduate-program)
Select whether you would like to be added to the list of graduate supervisors available to prospective graduate students.
Ex: PhD NRES; MA NRES Environmental Studies; MNRES
Include a concise list of comma-separated keywords or terms. This list will be searchable within the experts directory if you choose to be included.
Don't see your research field in the list above? Let us know here so we can add it to the list.
List of education and educational institutions attended
Please use Microsoft OneDrive to upload a C.V. file in PDF format. Provide us with the link to the file above, ensuring that access to 'Anyone with the link' is enabled in the link settings.
How to share files in Microsoft OneDrive
Please use Microsoft OneDrive to upload a professional, high-resolution profile photo with portrait orientation. The photo dimensions must be a minimum of 640 pixels wide and 816 pixels in height. Provide us with the link to the file above, ensuring that access to 'Anyone with the link' is enabled in the link settings.
How to share files in Microsoft OneDrive
Often UNBC is approached by the media, Universities Canada, publications, and other organizations seeking experts in specific topic areas. Please specify if you are willing to act as a subject matter expert.
Web editor training
Assignment submission:

Please provide the URLs for the four web pages you created for your web editor training assignment.

Registration

Web editor training registration

Drupal is the content management system used for editing and organizing content on the UNBC website. To gain access to edit the UNBC website, all new users must complete Drupal training. User who have already completed the training but would like a refresher can also re-register for the training.

Note: UNBC will soon be upgrading to a newer version of Drupal. All UNBC web editors will be required to take the new web editor course. If you do not require access to edit the website immediately, we recommend taking the newer course instead.

Register for new web editor course

This is self-paced, computer-based training that will give you all the tools you need to create and edit content on the UNBC website. You will learn how to use the UNBC Drupal environment by watching a series of videos and submitting an assignment at the end. After completing the training we will schedule a meeting with you to go over your assignment, discuss your goals for your web pages, and answer any questions you may have before granting you with access to edit the live  website.

Estimated time commitment: 3 to 5 hours

Please complete the fields below to register for web editor training.

Enter the username you use to log into a UNBC computer.
e.g. Psychology, Engineering, Academic Calendar, Northwest Campus, etc.