ITS Maintenance Notice: Monday, May 16th || Time: 11:00pm – 3:00am

May 12, 2022

ITS Maintenance Notice: Monday, May 16th || Time: 11:00pm – 3:00am

Palo Alto Change: Updates to the firewall will require a complete Network outage of up to 4 hours.

Note: During an outage of the Firewall the network is functionally offline. All access to UNBC resources will be unavailable.

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below. 

IT Service Desk Contact Information: 

  • Customer Support Portal:  https://support.unbc.ca 
  • Email: support@unbc.ca  
  • Telephone: 250-960-5321 
  • Toll Free: 866-960-5321 
  • Web: https://unbc.ca/its 
  • Service Desk hours:  
  • Monday - Friday 8:00am to 4:00pm 
  • Closed daily from 12:00pm to 12:30pm 
  • In-person on the second floor of the Teaching Lab, room 8-264.