ITS Information Notice: Missing Portal Cards in Ellucian Experience
April 2, 2024
ITS Information Notice: Missing Portal Cards in Ellucian Experience
Currently Ellucian Experience is having technical issues with cards not being visible, ITS is aware of the issue and is currently working with the vendor on resolving the issue.
Please use the following links to access your services until the issue has been resolved:
- https://www2.unbc.ca/login
- https://selfservice.unbc.ca/BcFinaidSelfService/ssb/finaidCommonDashboard
Important Note: At this time, we do not have an ETA on a resolution.
Contact Information
Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.
IT Service Desk Contact Information:
- Telephone: 250-960-5321
- Toll Free: 866-960-5321
- Email: support@unbc.ca
- Web: unbc.ca/its
- Customer Support Portal: support.unbc.ca
- Service Desk hours: Monday - Friday 8:00am to 4:00pm
- Closed daily from 12:00pm to 12:30pm
- Located on the second floor of the Teaching Lab, room 8-264.
