How to request a refund
In order to process a refund, UNBC requires a Student Refund Form to be completed and sent back to us from your UNBC Student email address. We cannot process a refund without a Student Refund Form.
- If you would like to receive your refund via Direct Deposit:
Please complete and return the Direct Deposit Authorization Form and attach a copy of a void cheque/direct deposit form from your financial institution. These documents must be sent from your UNBC Student email address.
- If you would like a cheque mailed to you:
Please log into your UNBC student account and ensure your mailing address is up to date.
Please email the completed documents to email@example.com. Once we have received all three documents from your UNBC email address (Student Refund form, Direct Deposit Authorization Form and void cheque/direct deposit form from bank), the Finance Department will review your account and issue a refund.
You can sign into your student account to view your account details at https://www.unbc.ca/login. If you have lost access to your student account, please contact the UNBC ITS Department at (250) 960-5321, and they can assist with restoring your access.