UNBC's status

Service availability

The Career Centre, Co-operative Education, Academic Success Centre and Student Life are all open. Service delivery may look different, but services and supports will be easily accessible and make sense for students.

Our physical spaces

When you come to campus, you may notice new signs, floor decals, etc. meant to provide visual cues regarding physical distancing. We’ve posted signs at each entrance providing basic instructions as well. If you visit, please pay attention to these visual cues to help ensure the continued safety of our community members.

In-person services

The University makes decisions regarding face-to-face service availability, such as Housing and Food Services, based on direction from the Provincial Health Officer and WorkSafeBC, and as part of a broader, post-secondary sector response. Given the constantly evolving situation, the University is making every effort to ensure that key services are available; information regarding specific services will be provided as it becomes available.

Campus services status


Athletics and Recreation activities

  • Athletics office hours: Monday, Wednesday, Friday: 8:30 a.m. – 4:30 p.m.
  • Visit Timberwolves Athletics to learn more.

Awards and Financial Aid


Campus tours

  • As provincial regulations now allow, UNBC is resuming in-person guided campus tours of our Prince George campus.

Cashier office

  • In-person service available.
  • Available for processing refunds and payments via email at cashier@unbc.ca or returned voicemail message at 250-960-5631.

Childcare Centre

  • Open

Copy Services


Office hours are available for picking up access devices and programming ID cards.

Monday to Friday: 8:00 a.m. to 4:30 p.m.
Weekends: Closed

Finance department

First Nations Centre

  • Open Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Students can apply for after-hour access. Call Cher Mazo at 250-960-5772.

Food Services

  • Tim Hortons: Open
  • Agora Dining Hall: Open
  • Catering Service: Open. Please contact catering.coordinator@unbc.ca to place an order.
  • Garden Market (formerly Stackers Market): Closed until further notice.
  • Col Juicery: Open
  • Degrees Coffee Co: Both the Teaching and Learning Atrium and NUSC Building locations are open.
  • Thirsty Moose Pub: Open.

Conference and Event Services

  • Room booking requests for UNBC students, departments and programs should be submitted with the room booking form. More information about safety protocols for campus spaces can be found on the room booking form.
  • Catering Service for UNBC students, departments and programs is available. Please contact Catering Manager, Mona Ayer, at catering.coordinator@unbc.ca to place an order.

Housing and Residence Life

  • UNBC Housing is ready to welcome you to campus!

International Office

  • Offices are open Monday to Friday from 9:30 a.m. to 3:30 p.m.
  • In-person services are available.


  • The Library is open.

Northern Sport Centre

  • Open. 

Office of Graduate Programs

Office of the Registrar

  • Open for in-person service during regular business hours (8:30 a.m. to 4:30 p.m.).

General service: studentinfo@unbc.ca

Student advising: advising@unbc.ca (for program questions and degree progression)

Course registration: registration@unbc.ca

Graduate programs: grad-office@unbc.ca

Paper forms: Submit via the drop box

Parking services

Paid parking is in effect at the Prince George campus and the Northern Sport Centre. Short-term and long-term parking can be paid for via the pay stations, E-Permit or Pay-by-Phone.

Sodexo cleaning services

Sodexo staff have been cleaning with a heightened focus on all touch surfaces. Sodexo is using an Ecolab Peroxide Disinfectant all-surface cleaner to disinfect all surfaces. Particular attention is being paid to high-touch surfaces such as railings, doors, door handles and push bars, light and elevator switches, classroom desks, meeting room tables, chairs, ledges, etc. Sodexo also performs deep cleaning in all areas of main campus including windows, washing walls, scrubbing/polishing floors getting into corners & under benches and steam cleaning carpets & soft seating.

Deep cleaning has also been performed at the Wood Innovation Research Lab (WIRL) and the Northern Sport Centre including a deep scrub of the track, high dusting and the change rooms / showers. Sodexo is cleaning the equipment in Zones 3 & 4 nightly with a spray disinfectant.

They continue to ensure washrooms are maintained throughout the day with an attention to touch surfaces and they are deep-cleaned nightly. Common areas are attended to multiple times throughout the day.

Wellness Centre

Counselling Services: 250-960-6369
Health Services Medical Clinic: 250-960-6370
Email: wellness@unbc.ca