ITS Maintenance Notice: Network Upgrade

September 8, 2022

ITS Maintenance Notice: Network Upgrade || Friday, September 9th || 6:15am

 ITS will be performing an upgrade to the network. During this maintenance, users on campus will experience a five (5) minute network interruption.

 Note: Virtual Machines and other on-campus systems will continue to function.

Contact Information


Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.