ITS Maintenance Notice: Service Updates || Thursday, November 30th || Time: 10:00pm – 12:00am

November 30, 2023

ITS Maintenance Notice: Thursday, November 30th  || Time: 10:00pm – 12:00am  

Service Updates: During this maintenance period, users will experience multiple service interruptions in the following systems:

  • Papercut
  • RecTrac – Northern Sports Centre
  • VDI (Virtual Desktop Infrastructure)

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

 IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email:
  • Web:
  • Customer Support Portal:
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.